Privacy Policy
Last updated: September 28, 2026
Niseko Hub (the “Site”) is a community portal for the Niseko area of Hokkaido, Japan. The operator of the Site (the “Operator”) handles users' personal information with care. This Privacy Policy describes how personal information is handled on the Site.
1. Information We Collect
The Site collects the following information in order to provide its services.
- Account information: email address, password, display name, and language preference.
- Listing information: the title, description, contact details (email address or phone number), location, and images included in job and housing listings.
- Inquiry information: the name, email address, and message content submitted through the contact form.
- Usage information: technical information such as browser details and cookies collected when you access the Site.
2. How We Use Information
We use the information we collect only for the following purposes.
- To provide and operate the Site, and to manage user accounts.
- To publish listings and to facilitate contact between users.
- To respond to inquiries.
- To prevent improper use and to improve the Site.
3. Publication of Listing Information
Job and housing listings, including contact details, location, and images, are published on the Site where anyone can view them. Please understand that such information will be public before including it in a listing.
Content submitted through the contact form is sent by email to the user who posted the relevant listing. To allow the poster to reply, the sender's name and email address are shared with the poster.
4. Third-Party Services
The Site uses the following third-party services for its operation. Information collected or processed through these services is subject to each service's own privacy policy.
- Supabase (database, authentication, and image storage)
- Vercel (hosting of the Site)
- Google Cloud Translation (automatic translation of listings; titles and descriptions are sent for translation)
- Google (sending of inquiry emails)
- Google Analytics and Microsoft Clarity (site analytics; loaded when you consent to cookies, among other cases)
- Vercel Analytics (visit counts; uses no cookies and does not identify individuals)
- Google AdSense (ad delivery)
- Stripe (payments for ad plans and similar; card details are handled by Stripe and not stored by the Site)
- Anthropic (AI features such as drafting job listings; the text you enter is sent for processing)
- Affiliate partners (Travelpayouts, Booking.com (CJ), Klook, KKday, Amazon Associates, Rakuten Affiliate and others)
5. Transfer of Data Overseas
Some of the third-party services above operate servers outside Japan. As a result, users' information may be stored or processed outside Japan.
6. Cookies, Advertising and Affiliate Links
The Site uses cookies to the extent necessary to provide its services, such as keeping you logged in and remembering your language, your Local/Visitor choice and your currency.
Analytics and advertising cookies (Google Analytics, Microsoft Clarity, Google AdSense) are loaded when you choose “Accept” on the cookie banner. In some regions we show a notice instead of asking for consent and load them from the start; choosing “Decline” stops them. You can change your choice at any time by clearing your browser cookies.
Third-party vendors such as Google may use cookies to show ads based on your interests. You can turn off Google's advertising cookies in Google's Ads Settings.
The Site contains affiliate links to outside sites for accommodation, activities, products and similar. When a link is clicked, the Site records which page and slot it came from, the display language, the time and the country of access (country level only) (no information that identifies you, such as your name or email address). The partner site you go to may use its own cookies to confirm bookings or purchases, which are covered by that company's privacy policy.
Words entered in the Site's search, tags that are tapped, which search results are opened, and the country of access (country level only) are recorded without identifying individuals, so we can learn what information people are looking for.
Niseko Hub is a participant in the Amazon Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.co.jp.
For how we label ads and affiliate links, see “Advertising & affiliate disclosure” (/disclosure).
7. Security of Personal Information
The Operator endeavors to take appropriate measures to prevent the leakage, loss, or damage of the personal information it collects. Information is stored on the third-party services described above, under the security measures of each service.
8. Requests for Disclosure, Correction, or Deletion
Users can edit or delete their own job and housing listings at any time from their account page after logging in.
If you wish to delete your account, or to request disclosure, correction, or suspension of use of other personal information, please contact us using the details at the end of this Policy. We will respond promptly after confirming that the request comes from the person concerned.
9. Changes to This Privacy Policy
This Policy may be revised in response to changes in laws or to the Site. If a significant change is made, we will give notice on the Site.
10. Contact
For inquiries about this Policy or the handling of personal information, please contact us below.
Operator: Niseko Hub Operations
Contact: info@niseko-hub.com